Online Shoppers Gripe About Products, Customer Service in Survey
Apr 26, 2008 3:27 PM
What do consumers dislike about the online shopping experience? It’s simple. Almost a quarter of those polled by Opinion Research Corp. in its latest Ouch Point survey cited items that bear little resemblance to their image on the Internet. ...

EBay Income Rises 22% in Quarter
Apr 18, 2008 7:21 AM
EBay Inc. posted net income of $460 million for the first quarter, a 22% increase over $377 million in the prior year. ...

Consumers Sound Off On Online Shopping Frustrations: Survey
Apr 16, 2008 8:02 AM
Nearly one quarter of consumers said purchased items having no resemblance to their image on the Internet as their biggest online shopping frustration. A similar amount indicated the inability to speak to a customer service representative at an online store to address any purchasing questions or concerns was their top headache. ...

Liquidity Acquires Geneva Group for $17 Million
Apr 11, 2008 9:46 AM
Liquidity Services Inc., an online auction marketplace for wholesale, surplus and salvage goods, will acquire the Geneva Group for $17 million. ...

MediaWhiz Buys LeadROI’s Lead Management System
Apr 10, 2008 9:28 AM
MediaWhiz, an online marketing company, has bought LeadROI's lead management system for an undisclosed sum. ...

TicketsNow Appoints Julia Vander Ploeg As Senior VP of Marketing
Apr 9, 2008 9:17 AM
Online ticket marketplace TicketsNow has hired Julia Vander Ploeg to serve as senior VP of marketing. Vander Ploeg will lead TicketsNow's strategic business initiatives in the areas of direct and brand marketing, advertising, promotions and merchandising, public relations, CRM, search, and affiliate marketing. ...

Shop.org Projects Online Sales Will Rise 17% in 2008
Apr 8, 2008 4:26 AM, By Ken Magill
Online sales excluding travel are expected to hit $204 billion in 2008, an increase of 17% over last year, according to a report released by trade group Shop.org. ...

European Agency Acquires Special Ops Media
Apr 8, 2008 4:23 AM
Special Ops Media (SOM), an Internet media agency based in New York, has been acquired by the global marketing and technology agency LBI International AB of Stockholm, Sweden. Terms have not been disclosed. ...

Britain Imposes Internet Media Regulations
Apr 7, 2008 8:05 AM, By Jim Emerson
Big changes are afoot concerning advertising and marketing regulations in the United Kingdom, including some associated with e-mail, blogs and social networking Web sites. ...

Google Laying Off 300 at DoubleClick, Selling Performics
Apr 4, 2008 8:14 AM, By Ken Magill
Google is laying off about 300 DoubleClick employees and is selling its Performics’ search-engine marketing business, it was announced Thursday. ...