Direct
advanced search
Advertising | Contact Us | Multichannel Merchant Magazine | DM Buyer's Guide | E-Newsletters | Subscribe
Spending Up, Margins Drop: Direct's Exclusive Survey
Nov 26, 2007 8:11 AM , By Richard H. Levey
buyer's guide
Find any supplier you need - agencies, CRM, fulfillment, lists, e-commerce, paper, printers, telemarketing, and more.
Featured Categories
Lists and Data
Telemarketing
Database Marketing
E-commerce
Web Marketing
Agency & Creative Services
Print, Production & Paper
Lists and Data Processing
:: view all categories
Resource Center
Get free access to more than 50,000 list data cards - one of the most comprehensive databases in the industry.
>> Search Now
This Month in Direct Magazine
Deal With It
Direct had a full house for this year's list roundtable. Considering all the additional responsibilities on brokers' plates, that's impressive...

See Full July Issue


Direct marketers are spending a little more this year. They're focusing a little more on existing customers, traditionally a very profitable segment. And more are relying on mailing to in-house lists of both customers and previously identified prospects -- 80%, compared with 74% a year ago.

But despite these efforts, which would seem to be bottom-line driven, fewer DMers anticipate margin increases this year.

This adds up to disturbing rumblings below the surface. Because if marketers are spending more on customers, and not anticipating the margins they've seen in the past, it doesn't say good things about how they view the success of their upcoming efforts.

Much of the drop in margin projections comes from the consumer side. Only one-third of these marketers report higher margins this year, compared with nearly one-half in 2006. In contrast, around 30% of business-to-business marketers say their margins were up, a figure consistent with last year's results.

These patterns hold true when marketers look at 2008. Roughly the same number of consumer and B-to-B marketers foresee increases in DM expenditures. But this year significantly fewer B-to-B marketers than consumer firms say their spending will drop.

Compared with 2006, fewer consumer companies report revenue increases during the first nine months of the current year. In contrast, a greater number of B-to-B firms claim revenue levels that stayed the same or increased.

These results may reflect the pessimism of the survey time period. Much of the research was conducted in the immediate aftermath of news reports about credit and housing woes.

Full details of Direct's annual forecast survey are available in the December issue of Direct magazine.



Back to Top

Browse Issues
Direct Cover Direct Cover Direct Cover Direct Cover Direct Cover Direct Cover Direct Cover
0
September 1, 2008 August 1, 2008 July 1, 2007 June 1, 2008 May 1, 2008 April 1, 2008 March 1, 2008
Browse Back Issues
Browse E-Newsletters
0 0 0 0
0
0 0
0